Effective October 2022
Notices and Consent to Doing Business Electronically. From time to time, Client will receive disclosures, notices, documents and information (“Communications”) from CST Parties, or their respective agents (collectively, “we” or “us”). New Directions may provide Client with notices, including those regarding changes to the Agreement, either by email or regular mail. In order to give Client the benefits of New Direction’s service, our business may need to communicate with Client through the Internet, and therefore we need Client to consent to New Directions giving them Communications electronically. This section informs Client of their rights when receiving Communications from us electronically.
Electronic Communications. Client consents and agrees that all Communications from New Directions may be provided or made available to Client electronically by e-mail or at New Directions’ respective website(s). If you consent, you still have the right to receive a free paper copy of any Communication by contacting us in the manner described below. We may always, in our sole discretion, provide you with any Communication via paper, even if you have chosen to receive it electronically. Sometimes the law, or our Agreement with you, requires you to give us a written notice. You must still provide these notices to us on paper, unless we specifically tell you in another Communication how you may deliver that notice to us electronically. We may discontinue electronic provision of Disclosures at any time in our sole discretion.
Scope of Consent. Your consent to receive Communications and do business electronically, and our agreement to do so, applies to all of your interactions and transactions through the New Directions website(s). To access and retain the Communications electronically, you will need to use a computer with internet access that supports 128-bit encryption, which includes Apple Safari version 4 and above, Google Chrome, Internet Explorer 7.0 or above, Firefox 3.0 or above, or similar software, Adobe Acrobat and hardware capable of running this software. You acknowledge that you can access the electronic Communications in the designated formats described herein.
Mobile Technology. If you are accessing our site electronically through a mobile device, such as a tablet, smartphone or similar device, you must be able to print and save the transmitted Communications. You can find applications that support printing and saving for most mobile devices through your mobile device’s application store. If your mobile device does not have this functionality, you must access our website through alternate means that provide you with the ability to print and save the Communications.
Withdrawing Consent. You may withdraw your consent to receive Communications electronically by notifying New Directions in writing and mailed to: Attn Legal Department, New Directions, 11035 Aurora Ave, Des Moines, IA 50322.
Changes in Your Contact Information. Please keep us informed of any changes in your email or mailing address so that you continue to receive all Communications without interruption. You can contact us by phone at 877-373-1913.