New Directions Can Help with Your Domestic Violence Assessment

Facing a domestic violence charge? You may have been ordered to obtain a domestic violence assessment from an independent professional. The purpose of a domestic violence assessment is to determine whether you can manage conflict and engage in relationships without resorting to threats or violence.

Since 2010, evaluators from New Directions have completed thousands of assessments for clients like you. Our services are accepted by 750+ counties across 48 states, including all Texas courts and probation offices.

We make this difficult time a little less stressful through convenient online services. Here’s how to get started with us.

Steps to Obtain a Domestic Violence Assessment

  • Register for a secure account online, call us at 1-800-671-8589, or register at one of our kiosk locations
  • Fill out the initial domestic violence assessment questionnaire online
  • Forward a copy of your police report to your evaluator
  • Complete a 45- to 55-minute interview with one of our professional evaluators via phone or online video call
  • Receive your report via e-mail, typically within five business days (rush service available)

*Note: In some cases, your evaluator may be required to review court paperwork or make a brief telephone call with a character reference on your behalf.

Our Austin Kiosk Locations

The first step to completing your domestic violence assessment is to fill out our initial questionnaire. You can do this online or visit one of our nine kiosks in Austin to register.

Custom Sounds #11
8241 Burnet Road , Austin, 78757
Working Hours:

Mon – Sat 10:00 – 7:00

Sun – 11:00 – 6:00

Custom Sounds #13
3909 IH 35, Austin, 78722
Working Hours:

Tue – Sat 10:00 – 7:00

Mon-Sun CLOSED

Custom Sounds #14
5433 South Congress Ave , Austin, 78745
Working Hours:

Mon – Sat 10:00 – 7:00

Sun 11:00 – 6:00

Custom Sounds #15
13026 Research Blvd , Austin, 78750
Working Hours:

Mon – Sat 10:00 – 7:00

Sun CLOSED

Custom Sounds #18
15301 N. IH 35 Suite C2 , Pflugerville, 78660
Working Hours:

Tue – Sat 10:00 – 7:00

Sun-Mon CLOSED

Dearing Automotive
10418 RR 620 N , Austin, 78726
Working Hours:

Mon - Fri 8:00 – 5:30

Sat 8:00 – 12:00

Sun CLOSED

Leos Service Station LLC
1149-1/2 Airport Blvd , Austin, 78702
Working Hours:

Mon - Fri 7:00 – 5:30

Sat 7:30 – 5:00

Sun CLOSED

McSpaddens Tire and Automotive
14422 Hwy 71 , Austin, 78738
Working Hours:

Mon - Fri 7:00 – 5:30

Sat – Sun CLOSED

McSpaddens Tire and Automotive - N Austin
14824 N Interstate 35 , Austin, 78728
Working Hours:

Mon - Fri 7:00 – 5:30

Sat – Sun CLOSED

Why Should You Choose New Directions for Your Domestic Violence Assessment?

Serving Clients Since 2010

Thousands of clients have trusted us with their assessments without any complaints about a legal or ethical violation. We are proud of our tradition of excellent service.

Qualified Evaluators

You’ll complete your domestic violence assessment with a qualified and experienced professional. Our online assessment1 services are accepted in 48 states, including Texas.

Online Convenience

Complete your initial questionnaire online or register at one of our kiosks. After completing the assessment process, you can receive your report within five working days. For an additional fee, we also offer rush processing service.

1 May not be accepted in all locations